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Residential Property Management and Letting Services

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Managing tenants, rent collection, and property upkeep can be stressful, especially when emotions get in the way. That’s where Mafadi Property Management steps in. With years of experience in residential property management across South Africa, we provide a complete, hands-on solution that protects your investment, secures steady rental income, and maximises long-term returns.

Whether you own a single apartment, a freestanding home, or an entire portfolio, we offer turnkey rental management and letting services tailored to your needs so you can enjoy the rewards of property ownership.


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Ready to Rent Out Your Property?

Let Mafadi handle your property with professional full-service management. From finding reliable tenants to handling rentals, inspections, maintenance, and reporting, we take care of everything so you enjoy stress-free, consistent rental income.

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Why Choose Mafadi?

  • From tenant sourcing to rent collection, utilities, and maintenance, we manage it all.
  • Independent credit, background, and affordability checks for peace of mind.
  • In-house department ensures on-time rental payments, arrears management, and Tribunal handling if needed.
  • On-site property inspections, caretaker oversight, and preventative maintenance planning.
  • Live access to financial data via MDA Property Management Software, plus detailed monthly reports.
  • 24/7 Maintenance Support; Plumbing, electrical, and emergency call-outs resolved quickly and cost-effectively.
  • PPRA-certified agents with valid Fidelity Fund Certificates, ensuring compliance with the Property Practitioners Act.

Our Residential Property Management includes:

Portfolio Management

We take full responsibility for your property or portfolio, ensuring every detail is covered:

  • Tenant billing, levy payments, and utility administration
  • Collection of rental funds and arrears recovery
  • Monthly transfers of rental income
  • Employment and management of on-site staff (cleaning, garden, and maintenance)
  • Day-to-day operations overseen by a dedicated Property Portfolio Manager

Letting Services

Our expert leasing team ensures your property is always occupied by quality tenants:

  • Professional marketing across online platforms, show days, and signage
  • Property viewings with dedicated letting agents
  • Independent credit and reference vetting
  • Lease agreement preparation and ingoing inspections
  • Ongoing tenant relations and lease renewals

Utilities Management

We protect your property from rising municipal costs:

  • Council bill auditing and error resolution
  • Monitoring meters and usage for efficiency
  • Preventing disconnections and missed payments
  • Partnering with trusted utility service providers
  • Accurate tenant billing with full reporting

Financial Management and Reporting

At Mafadi, transparency and compliance are at the heart of our financial services:

  • Trust accounts for each property (FNB, PPRA-compliant)
  • Live access to accounts via MDA portal
  • Monthly financial packs including:
  • Cash Flow Statements
  • Rent Rolls
  • Arrears and Vacancy Analysis
  • Income Statements vs Budgets
  • Trial Balances
  • VAT return preparation
  • Annual budgets and accruals prepared with property owners

Maintenance and Facilities Management

Our Mafadi Maintenance Division ensures your property remains in top condition:

  • Preventive maintenance planning and budgeting
  • Building condition assessments and refurbishments
  • Painting, construction, and renovations
  • 24/7 emergency maintenance support (plumbing, electrical, locksmith)
  • Integration of facilities, processes, and technology to optimise property performance

Security and Additional Services

We partner with leading security companies to keep tenants and assets safe. Additional services include:

  • Owners’ meeting preparation and secretarial support
  • Focused arrears collection strategies
  • Professional cleaning services for common areas
  • Rental Housing Tribunal representation if required

A Dedicated Team, Backed by Experience

Every property we manage is supported by a specialised team structure, including:

  • Portfolio Managers overseeing daily operations
  • Credit Controllers ensuring timely rent payments
  • Maintenance Crews handling inspections and repairs
  • Financial Administrators managing accounts and reporting
  • Rental Agents and Supervisors focused on tenant placement and compliance

This team-based approach ensures no detail is missed and every property owner receives hands-on, professional management.